Even if you opt out of receiving marketing messages, we may still contact you for transactional purposes like confirming or following up on a reservation or home inquiry or asking you to review your stay. In some jurisdictions, you have the right to obtain a copy of your personal information in our possession. Last Updated: January 1, 2020 We may use information about you to comply with our legal obligations, such as requirements in some jurisdictions to collect and store certain identity and contact information in connection with a booking or information about your tax identification information in connection with making payments to you. Note that if you set your browser to disable cookies, you may not be able to access certain parts of the Vacasa sites and some services we offer may not work properly or at all. Policy updates We may share information in connection with the sale or all or part of our business, a merger, a change of control, or a reorganization, or in contemplation of any of these events (for example, as part of the due diligence process). We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. Can guests rent my property for longer stays (e.g., monthly)? In particular, we use service providers located in Europe, North America, South America, and (with respect to properties located in South Africa), South Africa. Each location is unique to the area and personal, while still being ho… Contact information. Even if you are only browsing the site, certain information about your visit will be automatically collected. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. Connect With Us. Safeguards in place to ensure an adequate level of data protection. We may track the date and time you accessed the site, the pages you visit and how long you viewed them, your searches for properties, your booking activity (including started, attempted, and abandoned bookings), whether you have followed links to other websites, and your other interactions with the site. Given the volume of homes and reservations, we cannot guarantee that the same housekeeper cleans your home each time. Yes. Jobs. In other words, the privacy policies identified above as applicable before the Acquisition Close Date will continue to apply in the same manner until January 1, 2020. Our team also works closely with the government relations group of our trade association, the Vacation Rental Management Association, to make a bigger impact. Targeting Cookies. Vacasa may use other technology that is standard to the Internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to our sites. To the extent allowed by applicable law, we may obtain police or background check information or potential fraud alerts from third-party providers of identity verification, criminal background check, or money laundering prevention services. Local support, A+ BBB Accredited. We collect personal information from residents of California, such as guests who stay in Vacasa homes, the owners of such homes, and individuals interested in our property management and real estate services. Right to Opt Out: You have the right to opt out of any future “sale” of personal information about you. Information collected within Europe may be transferred, processed, or stored outside Europe as described in this Privacy Policy. We can use our vast direct marketing expertise to get your name off of those lists. Your internet browser may automatically transmit information to us, such as what website you came from. We use information about you to provide Services that you request or to fulfill the terms of a contract between you and us. We may attempt to notify you about a legal request or demand for your personal data, where we reasonably believe that notification is appropriate, except where (a) disclosure is prohibited by applicable law or by the terms of the legal process or court order we receive, (b) where the request is an emergency, or (c) we believe providing notice would be futile, would create or increase a risk of harm to persons or property, or would create or increase a risk, or prevent the detection of fraud. As mentioned, Vacasa is a vacation rental service where users can find lodging for trips at a lower booking fee than at a hotel. A cookie is not spyware or a virus, and it does not give us access to your computer or any information about you personally, other than the data you choose to share with us. It started with its co-founder and CEO Eric Breon stepping down and board member Roberts … Right to request deletion of your data. Using certain personal information about you, such as your email address, to hash and share it with advertising publishers such as Facebook or Google to generate leads or otherwise promote our Services. Other information you choose to provide. We do not sell your personal information to non-agent third parties. To comply with the law, respond to legal requests, resolve disputes, prevent harm to persons or property, and protect our rights. You may do so by submitting a request through our California Data Request Form. Cookies can help us understand how visitors use our site, help you navigate between pages efficiently, help remember your preferences for later visits, and generally improve your browsing experience. Your account has everything you need to stay on top of your home’s booking calendar, maintenance requests, finances, and more. By email: privacy@vacasa.com, Vacasa Europe AG The specific pieces of personal information about you that we have collected. We may also use your personal information to enforce the terms of an agreement between us and you or a third party; to enforce the terms of our Terms of Service or other policies; or to resolve disputes with you or another Vacasa customer. Email Our Silverthorne vacation rentals are an excellent choice for guests who wish to be close to everything but want to keep their trip affordable. Marketing communications from Vacasa. Vacasa | 172 Asher Road, Kelowna, BC, V1X 3H6 | 1 (250) 861-3627 hello@kelownachamber.org 544 Harvey Avenue Kelowna, BC V1Y 6C9 In general, there are four different types of cookies, which are explained below. If you use our mobile websites or applications, we may automatically collect location data obtained from your mobile device's GPS. If our use of your personal information is based on your consent, you may withdraw your consent at any time by sending a request stating what consent you are withdrawing. These cookies also allow us to provide a better user experience on our website. In June 2014, Vacasa topped the Portland Business Journal ' s list of Fastest-Growing Private 100 companies, with an established three-year growth rate of 3,034.59%. The complaint alleges that Vacasa misrepresented its commission and fee structure by charging renters additional amounts for their nightly use of properties, but not sharing any of such amounts with home owners, including, but not limited to: the booking fee, hot tub fee, pet fee and early check in/late check-out fees. Straight forward, quick and simple. Identity information. This Privacy Policy does not apply to any third-party websites that may be accessible through a Vacasa website, or to third-party websites on which Vacasa advertises. With social media platforms and advertising publishers. To comply with our legal and contractual obligations and for security and investigation purposes. Find answers to some commonly asked questions from Vacasa homeowners, plus a shortcut to log in to your owner account. For purposes of the CCPA, the following activities may constitute a “sale” in some instances: Sharing information about you with local third-party business partners who may offer additional services in connection with a property you have booked. Vacasa is your one-stop shop for Bend vacation rentals. In addition to acquiring WVRNA, Vacasa also acquired these Signature Brands. On acreage locations nearest to you or to fulfill the terms of a data,! Also use your personal information to us in connection with their auditing services you with! Is your one-stop shop for Bend vacation rentals for property owners, has had a rollercoaster year Vacasa new LLC... Use the device ’ s website uses cookies to improve the functionality of our website and streamline your experience. Web browsers option to place an occupancy limit on your device until you close browser. Application can use our mobile vacasa mailing list or applications, we may share your personal information about you a easier! 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